Terms & Conditions

Last updated: February 18, 2025
Effective Date: February 18, 2025

Welcome to Riser Plumbing + Water (“Riser,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, www.riserwater.com (“Website”), our services, and participation in our SMS/text messaging program. By accessing or using our Website or subscribing to our SMS communications, you agree to these Terms.

1. Acceptance of Terms

By using our Website, submitting a form, calling, texting, or engaging with Riser Plumbing + Water in any way, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Website or services.

2. SMS Messaging Program

By providing your phone number and opting in through our website, contact form, service request, or by text message, you consent to receive recurring messages from Riser Plumbing + Water, including updates, appointment reminders, promotions, and service-related information.

Message Frequency

Message frequency varies.
You may receive recurring messages related to services, promotions, or follow-up inquiries.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Riser Plumbing + Water is not responsible for any charges you may incur from your carrier as a result of our communications.

Opt-Out

You can opt out of receiving SMS messages at any time by:

  • Replying STOP to any message, or

  • Contacting us at info@riserwater.com or 952-649-3049.

After unsubscribing, you will receive a final confirmation message verifying your opt-out. Your number will be removed from our list within 24 hours.

Help

For help, reply HELP or contact us directly:
📞 952-649-3049
📧 info@riserwater.com

3. Consent to Contact

By submitting your information through any form on our Website or by phone, you expressly consent to be contacted by Riser Plumbing + Water, its employees, or service partners via phone call, text message, or email regarding your inquiry or service request. Consent is not required to purchase any goods or services.

4. User Responsibilities

You agree not to:

  • Use our Website or SMS services for unlawful purposes.

  • Submit false or misleading information.

  • Attempt to interfere with, disrupt, or compromise the security of the Website or any of its systems.

5. Intellectual Property

All materials, trademarks, logos, and content displayed on our Website are the property of Riser Plumbing + Water or its licensors. You may not reproduce, distribute, modify, or use any content without written permission.

6. Limitation of Liability

Riser Plumbing + Water is not responsible for:

  • Any damages resulting from your use or inability to use our Website or SMS services.

  • Delays, delivery failures, or technical issues caused by your carrier or network provider.

  • Losses arising from reliance on any content, promotion, or information provided through SMS or our Website.

7. Data and Privacy

Your privacy is important to us. Please refer to our full Privacy Policy for details about how we collect, use, and protect your personal information.

We do not sell, rent, or share your mobile number with third parties for marketing purposes.

8. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for the content or practices of those sites. Accessing them is at your own risk and subject to their terms.

9. Modifications

We reserve the right to update or modify these Terms at any time without prior notice. Updates will be reflected by the “Last Updated” date above. Continued use of our Website or services after changes are posted signifies acceptance of those changes.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law principles.

11. Contact Us

For questions or concerns about these Terms or our SMS Policy, please contact:

Riser Plumbing + Water
📍 Minneapolis, Minnesota
📞 952-649-3049
📧 info@riserwater.com
🌐 www.riserwater.com